FAQs

     Our Grandad (Les Mananov) started L M B Knitwear (our parent company) in 1969 although he had been knitting long before that.  In 1960, Les at 16 years of age bought his first knitting machine.  He rented a shopfront in Nicholson Street Brunswick – wrote a sign on a bit of cardboard with a texta and has been knitting ever since.  Over the years the business grew and moved locations but always remained in Brunswick.  For many years, L M B Knitwear knitted for others.  In 2002 & 2003 Les was blessed with 2 beautiful grandchildren – first Otto and then Spike.  In 2006 another birth was on the horizon – the birth of Otto & Spike the brand.

     We’re proud to say the wool we knit is Australian wool.  Our Extra Fine Merino comes from the Bellarine Peninsular.  Our Lambswool is from all over Australia.  We use hand cut Angora.

     Yes! Our retail shop address is below:

324 Victoria St 
Brunswick VIC 3056 

     Our opening hours are:

Monday - Saturday
11am - 4pm 

     If you don't want to drive, you can:

• Take a Train – simply catch an Upfield train and hop off at Brunswick Station. Walk down Victoria St towards Sydney Rd and our retail shop is on your right before you get to Sydney Rd.
• Take a Tram - simply hop on a Route 19 Tram and jump off at Stop 23 - Sydney Rd/Victoria St. Walk down Victoria St away from Sydney Rd and our shop will be located on your left. 

     You can contact us via the form on this page.

     For any retail and general inquiries, you can ring our Otto & Spike retail shop Monday to Saturday between 11am to 4pm at 0431 144 218 or send an email through to info@ottoandspike.com.au.

     For any inquiries regarding online orders - wholesale, production and other enquiries, please send an email through to kirstie@ottoandspike.com.au. 

     Our Grandad (Les Mananov) started L M B Knitwear (our parent company) in 1969 although he had been knitting long before that.  In 1960, Les at 16 years of age bought his first knitting machine.  He rented a shopfront in Nicholson Street Brunswick – wrote a sign on a bit of cardboard with a texta and has been knitting ever since.  Over the years the business grew and moved locations but always remained in Brunswick.  For many years, L M B Knitwear knitted for others.  In 2002 & 2003 Les was blessed with 2 beautiful grandchildren – first Otto and then Spike.  In 2006 another birth was on the horizon – the birth of Otto & Spike the brand.

     We’re proud to say the wool we knit is Australian wool.  Our Extra Fine Merino comes from the Bellarine Peninsular.  Our Lambswool is from all over Australia.  We use hand cut Angora.

     Yes! Our retail shop address is below:

324 Victoria St 
Brunswick VIC 3056 

     Our opening hours are:

Monday - Saturday
11am - 4pm 

     If you don't want to drive, you can:

• Take a Train – simply catch an Upfield train and hop off at Brunswick Station. Walk down Victoria St towards Sydney Rd and our retail shop is on your right before you get to Sydney Rd.
• Take a Tram - simply hop on a Route 19 Tram and jump off at Stop 23 - Sydney Rd/Victoria St. Walk down Victoria St away from Sydney Rd and our shop will be located on your left. 

     You can contact us via the form on this page.

     For any retail and general inquiries, you can ring our Otto & Spike retail shop Monday to Saturday between 11am to 4pm at 0431 144 218 or send an email through to info@ottoandspike.com.au.

     For any inquiries regarding online orders - wholesale, production and other enquiries, please send an email through to kirstie@ottoandspike.com.au. 

No we knit OSFA (one size fits all) well most really.  Being wool and a knitted fabric, your gloves or beanie will have a lot of stretch in them allowing them to fit on all different sized hands or heads.

Our socks are all a unisex Australian size.  Please note that due to the nature of knitted socks, sizes are a rough indication. Our socks will stretch however, if you prefer looser socks we recommend sizing up. The length of our socks comes up to about the mid-calf area.

All of our blankets are knitted to order – Most blanket patterns are available in four different sizes:

Note: Some blankets may have their own special sizing, please check each product's size guide for a more specific guideline.

     Yes! We ship worldwide, prices vary and will be displayed on checkout.

     Please refer to our shipping policy for more accurate guidelines.

     We send all our parcels through AusPost. Delivery time estimates are calculated from the time your order is dispatched.

Their delivery time estimates for domestic parcel are below:

Standard Post - 3-6 Business Days

Express Post - 1-3 Business Days

For more accurate information please check Australia Post guidelines. 

     International parcels delivery times will vary depending on destination, please check Australia Post International guidelines for more accurate information.

     If all your items are in stock and knitted out ready on our shelf, we will able to dispatch your order within the next business day. In the case that popular items do sell out, we will need to knit your order. Items such as blankets and personalised blankets are knit to order. Please allow an extra few days for us to knit your order. 

Yes! You can place an order online and contact us via phone or email. Once your order is ready in our shop, we can contact you with details for your pick up. Please allow us time to get your order ready in-store. 

     We have a 30 day exchange and refund policy, if 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. All of our blankets are knit to order, please choose carefully as we can't offer a refund or credit for change of mind on these items.

     Please check our refund policy for full terms and conditions to see your eligibility.

     Our preference is to air your Otto & Spike rather than wash it.  If you want to wash it – here’s a few tips to help you on your way.  Wool is a beautiful natural fibre – respect it and it will last a lifetime.

• The easy way – use the wool cycle on your washing machine – make sure the water is no more than 40 degrees Celcius.
• Washing by hand -  Fill the sink with luke warm water (dip your hand in and the temperature should be about the same temperature as your hand – no warmer)  use a mild neutral detergent (look for ‘wool wash’).  Let your garments soak for 15 minutes, drain and rinse with luke warm water.  Squeeze water from your garments, avoid wringing them out.
• Drying - Dry your items flat on a towel and in the shade.

The Woolmark Company have a Wool Care Guide App here:  APPLE ANDROID

     For our full care guide, click here.

Extra Fine Merino wool is the finest grade of Merino Wool you can get.  Extra-Fine refers to the diameter of each wool fibre.  Merino wool is graded on this diameter measurement (microns) along with it’s staple length – a staple is a cluster of wool fibres together.  Merino wool staples are generally 65-100mm long with a diameter measure 11.5-24 microns. Unlike ‘Superwash’ Merino our Extra Fine Merino has not been chemically treated for laundering purposes.  We choose this wool for not only its soft handle but it’s springy lively feel which can be lost in Superwash.

     Merino wool is a much finer fibre than lambswool, it is very strong, flexible & elastic.  When these fine fibres brush against your skin they bend and flex = no itch for you!  Merino wool provides a lot more warmth for a lot less bulk.  Don’t be fooled by our lightweight Merino scarves – they are sure to keep you toasty warm.

     Lambswool on the other hand is bulkier and not quite as soft as Merino wool.  This is because the fibres are courser and generally the staples (fibre length) are shorter.  Both Merino and Lambswool share the same wool qualities:  it’s a great insulator, keeps you warm, wicks moisture – in turn keeping your body dry and it’s breathable. 

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1. Click Rewards located on the bottom left of the website.

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Our parent company – L M B Knitwear – will happily take any enquiries for custom knitting.  You can make contact here.  Please provide as much information/artwork as possible to give us a clearer understanding of your requirements.

     Ethical Clothing Australia (ECA®) is an accreditation body that works collaboratively with local textile, clothing and footwear (TCF) companies manufacturing in Australia. The ECA voluntary accreditation program offers practical and affordable assistance to these businesses, and ensures that their Australian supply chains are fully transparent and legally compliant.

     L M B Knitwear is proud to be endorsed by Ethical Clothing Australia.

     In 1964, the iconic Woolmark symbol was born. Its purpose: to act as an independent quality assurance of every wool product it adorns - more than 5 billion of them, so far, making the Woolmark brand the best-known textile quality brand and wool content label in the world. As the global authority on wool, The Woolmark Company works with textile and fashion industries at every level, developing better wool textiles and driving consumer demand.

     L M B Knitwear is proud to be endorsed by Woolmark.